Floriss | Neuro-affirming Smart Display

Floriss LLC ("Floriss," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with Floriss®, Florair™, and related products, including Florair Display™, The Greenhouse, and The Orchard, as well as any websites, software, or applications we operate (collectively, the "Services").

If you do not agree with the terms of this Policy, please discontinue use of our Services.

1. Scope and Updates

This Privacy Policy applies to all personal information collected through our Services, whether online, in beta environments, or through community participation.

We may update this Policy periodically to reflect changes in our practices or applicable laws. When we do, we will revise the "Last Updated" date and, where required, provide additional notice. Continued use of our Services after updates indicates your acceptance of the revised Policy.

2. Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide

We may collect:

●Contact Information – such as name, email address, billing/shipping details, or phone number.
●Account and Community Data – such as login credentials, user profiles, or participation details within The Greenhouse or The Orchard.
●Payment Information – when you make a purchase or pledge, payment details are processed securely by third-party processors; Floriss does not store full credit card numbers.
●Communications and Submissions – such as messages, feedback, co-creation ideas, or responses to surveys or support requests.
●AI and Beta Participation Inputs – any voluntary interactions with pre-development or AI-assisted features (e.g., Freya or Flora) that may include text-based input, reflections, or preferences.

B. Information Collected Automatically

When you use our Services, we may collect:

●Device and usage data (IP address, browser type, operating system, pages viewed, session duration).
●Analytics and engagement metrics to improve usability, functionality, and accessibility.
●Cookies and similar technologies for essential operations, personalization, and performance monitoring (see Section 7).

C. Information from Third Parties

We may receive information about you from:

●Social platforms, referral links, or affiliates.
●Service providers that assist with analytics, customer support, or fulfillment.
●Publicly available sources where permitted by law.

3. How We Use Your Information

We use your personal information to:

●Provide and improve our Services, including order processing, community access, and beta participation.
●Respond to inquiries, provide support, and enhance your experience.
●Communicate updates, newsletters, and invitations to events or co-creation opportunities (only when you opt in).
●Maintain the safety and integrity of our platforms and detect fraudulent or unauthorized activity.
●Comply with legal obligations and enforce our Terms of Use.

We may also use anonymized or aggregated information for research, analytics, or feature development related to neuro-affirming tools and wellness innovation.

4. How We Share Information

We may share your information only as necessary to provide our Services:

●Service Providers: With trusted partners who help us operate, including payment processors, hosting providers, email and analytics platforms, and logistics partners.
●Community and Co-Creation Programs: With other verified users in The Orchard or The Greenhouse when you choose to engage publicly or collaboratively.
●Legal or Regulatory Disclosure: When required to comply with applicable law or legal process.
●Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as permitted by law.

We do not sell your personal information. We may share limited usage data (e.g., anonymized analytics) to understand user behavior and improve experiences, consistent with privacy regulations.

5. Your Privacy Rights

Depending on your jurisdiction (including the EU, UK, and U.S. states such as California and Colorado), you may have rights to:

●Access the personal information we hold about you.
●Request correction or deletion of your data.
●Withdraw consent or opt out of certain data processing activities.
●Request data portability in a structured, commonly used format.
●Opt out of marketing communications by clicking "unsubscribe" or contacting us directly.

To exercise these rights, please email us at hello@floriss.com. We may verify your identity before processing requests.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, resolve disputes, and maintain business records. When no longer needed, data is securely deleted or anonymized.

7. Cookies and Similar Technologies

We use cookies, pixels, and related technologies to operate and personalize our Services. These help us:

●Keep our websites functional and secure;
●Understand how users engage with our content; and
●Deliver a consistent, optimized experience across devices.

You can adjust cookie settings in your browser at any time. Some cookies are essential and disabling them may affect site functionality.

8. Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access or misuse. However, no system is completely secure, and you use our Services at your own risk.

If we learn of a security breach, we will take appropriate steps and, where required by law, notify affected individuals.

9. International Data Transfers

Floriss operates in the United States but may process information globally. When personal data is transferred internationally, we apply appropriate safeguards—such as the EU Standard Contractual Clauses or other mechanisms consistent with applicable data protection laws.

10. Children's Privacy

Our Services are not directed to children under 13 (or other minimum age in your region). We do not knowingly collect personal information from minors. If you believe we have collected such data in error, contact hello@floriss.com, and we will promptly delete it.

11. Beta, AI, and Pre-Development Features

Certain features—including Florair Display™, Freya, and Flora—are in development or beta testing. Any data shared through these features is treated as confidential but may be used to refine, train, or improve functionality in aggregate and anonymized form. Participation is voluntary, and feedback may be stored for research and product improvement.

12. Your Privacy Choices

You may control your communication and tracking preferences:

●Emails: Use the "unsubscribe" link in marketing messages or email us directly.
●Cookies: Adjust your browser settings or manage preferences through our cookie banner.
●Do Not Track: While some browsers offer DNT signals, we currently do not respond to them due to lack of a consistent industry standard.

13. Region-Specific Notices

California (CCPA)

California residents have the right to request details about personal information collected, disclosed, or shared within the past 12 months, and to opt out of "sales" or "sharing" as defined by the CCPA. Floriss does not sell personal data for monetary value. Requests may be submitted to hello@floriss.com.

EU/UK (GDPR)

If you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with your local data protection authority regarding our data practices.

14. Third-Party Links

Our Services may link to third-party websites or applications (e.g., Shopify, Kickstarter, or community platforms). These are governed by their own privacy policies, which we encourage you to review. Floriss is not responsible for the privacy practices or content of external sites.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Floriss
Attn: Privacy Department
📧 hello@floriss.com